Frequently Asked Questions

Group classes

Can I attend a free trial lesson for the group classes?

Yes, you can. You are welcomed to attend a free trial lesson of any level group class we are providing during the week at the start of each term (first week classes only). Check class timetable to see which classes are available.

How do I sign up for a free trial lesson?

It is easy. Simply submit an enrolment form and select ‘free trial lesson’.

When do your group classes start?

Our standard group classes are run from the start of each term and go on for 10 consecutive weeks. For term dates, please check out class timetable.

Are enrolments only available at the start of the term?

No. Although we would recommend students enrol at the start of the term to avoid missing classes, enrolments in group classes during the term are still possible as long as there are at least still 7 weeks left in the term for Foundation courses and Beginner courses. However, exceptions can be made if you have previously studied Chinese before and have some foundation, provided that you contact us to discuss if it would be appropriate for you to join the course mid term.

Can I pay for single classes instead of a full term?

Yes, you can. You can purchase any number of classes without committing to a full term. The price for a full term is $335 for 10 lessons and the price for one single class is $38. Contact us for single class purchase.

How do I pay for classes?

There are two methods available for online enrolment: bank transfer and credit card payment via our website. To opt for bank transfer, simply fill out your enrolment form and submit it. We will issue you an invoice via email. To choose credit card online payment, simply go to class purchase to select your chosen group course and pay online. We accept Visa, Mastercard, American Express, ApplePay and PayPal.

If I miss a lesson, will I be able to reschedule it to attend at a different time?

Unfortunately, no. Group classes are run with a fixed schedule and missed lessons are considered forfeited.

Do you offer any discounts?

Yes, we offer referral discounts to students who introduce their friends or family to join our classes. Both the existing student and the new student will be able to enjoy a 5% off their tuition fees in the new term.

Will the class times change every term?

We try to keep the class times consistent. The class level will progress every term but the class times will remain the same. For example, the Level 3 class on Monday 6:30-8:00pm will progress to a Level 4 class in the next term but the class time will still be Monday 6:30-8:00pm.

What is your class size?

We aim to run small-sized classes (2-5) so the teacher can provide individual support to every student in the class.